Second Semester

School of Sciences and Technology

To train upright and suitable professionals in the field of Science and Technology, promote its updating and contribute to the advances of scientific knowledge to promote the technological, social, economic and cultural development of the nation and the world

https://fct.utp.ac.pa/pregrado

Bilingüal Business Communication

CourseDescription
English Intermediate LevelIn this course, the basic structural concepts and grammar problems in sentences and paragraphs will be covered. Verb tenses in sentences and paragraphs. Morphosyntactic elements in readings. Idiomatic phrases that are necessary for oral and written communication.
English conversationThis course consists of listening to telephone conversations to take messages and other situations at work, conversations are practiced and dramatized in meetings, negotiations, presentations, customer service, giving information and instructions, general topics of daily life, correspondence, social affairs, and economics.
Information Technology IIn this course, the concepts, definitions, and structure of computer systems, technologies for information processing (hardware and software), electronic data communication technologies will be studied. The following topics are developed: systematic approach and information, data processing, coding systems, input/output devices, storage media, data communication.
English conversation IIIn this course, topics on personal information, work, health, advertising, communications, buying and selling, marketing, human relations, technology, statistics, correspondence, telephone conversations, organization of meetings, give instructions, personnel management, negotiations, ethics, globalization, office management, and innovations.
Customer Service and QualityThrough this subject, emphasis will be placed on the importance of improving the personality to efficiently serve the client. Customer service and attention techniques and strategies will be analyzed to achieve efficiency and effectiveness. Study of the quality philosophy and the basic principles of quality. Tools for customer and company care are included.
Information Technology IIThis course is oriented to the Collaborative Systems approach both in the personal development environment of each individual and in the use and application of computer technologies and tools for group work. The following topics will be covered: habits of effectiveness, the formation of groups, communication, division of tasks, and time control.
Basic AccountingThis subject includes the study of the fundamentals of accounting in commercial business activities, control systems, inventory valuation; fixed and intangible assets. Importance, analysis of accounting information, the usefulness of accounting for planning, and optimal use of resources in matters of managerial administrative decisions.
Reading and Writing IThis course is a review of all grammar rules to assist the student in writing and review skills and increases in active and passive vocabulary. Sentence and its parts, punctuation marks, writing sentences and paragraphs. Selection of the main idea and organization in a paragraph. Understand vocabulary, sentence structures, sentences, and paragraphs.
Finance and BankingIntroduction to the financial management of companies. Studies of the theoretical aspects of financial markets. Fundamental concepts of banking and non-banking financial institutions. Analysis of the different classifications of financial markets and the main theories of determination. Analysis of the different classifications of financial markets and the main theories for determining interest rates.
Business TechniquesThis subject is intended to focus on topics on the organization of an office; elements that help to simplify the work of an assistant; the work environment. Study of techniques for attending the public, by phone and live, handling of correspondence, teamwork, public relations, professional improvement, and time management.
Information Technology IIIThis course is oriented to the study of information systems, including classes of information systems, applications of information systems, computer models, applications to make decisions. Database system concepts and practical database examples implemented in a software tool will be studied.
Reading and Writing IIIn this course, the student’s ability to express himself in a precise and effective way by writing and critically analyzing reading for various means and purposes is strengthened. Advanced grammar reading, parts of speech, connecting words, punctuation marks, and correction of persistent grammatical errors will be covered. Definitions use of vocabulary in context and learning strategies.
Executive CommunicationThis course is based on an understanding of terminology, executive, or business communication. Correct use of the vocabulary of structural patterns in the context of reading and understanding the contents that are used every day in business. Drafting and study of the various types of communication in the world of executive or business activity.
Marketing and publicityStudy and application of the concepts of marketing and advertising. Discussion of issues on marketing and advertising of professional, banking, tourism services, among others. Communication and its influence on the consumer. The promotional tools available to a marketing, sales, or product manager and the way to achieve the marketing and advertising objectives in companies are analyzed.
Managerial Decision MakingThe importance and limitations of rational decision making, rationality in decision making, qualitative and quantitative factors Marginal analysis – cost benefit analysis, programmed and unscheduled decisions, evaluation of the importance of the decision, the systems approach and decision making systems, decision support systems and modern approaches to decision making in situations of uncertainties and risks.
TranslationThis course will help students to know the significant aspects of translation and understand the linguistics and grammar of the languages: Spanish and English. The following topics will be covered: analysis of printed material; translation methods and procedures; problems of style and cultural aspects; translation difficulties and varied terminology.